IHG’s learning environment has evolved beyond a single training portal.
The company describes IHG University as a broad learning framework designed for colleagues across corporate offices and IHG-branded hotels. IHG states that colleagues can reach its learning resources through IHG People Tools and specific learning portals such as IHG myLearning.
Current IHG job material also continues to use the phrase IHG Merlin MyLearning platform, showing that Merlin terminology remains connected with parts of the learning ecosystem.
What IHG University Is
IHG launched IHG University as a framework for:
- learning;
- career development;
- talent acceleration;
- hotel and business capability development.
It is not simply one course library.
IHG describes four major schools.
Owner Learning Solutions
This area provides learning for owners with an emphasis on hotel operations and IHG brand and quality standards.
That audience is different from ordinary hotel colleagues.
School of Hotel Management
This school is aimed at general managers and hotel department leaders at both franchised and managed properties.
The focus is leadership and operational performance.
School of Hospitality
IHG says this area provides development resources to hotel colleagues in both managed and franchised properties.
That makes the learning framework broader than direct IHG corporate employment.
School of Business Performance
This area is designed for corporate colleagues and focuses on professional development and supporting business performance.
Where myLearning Fits
IHG states that colleagues can access IHG University through People Tools and through specific learning portals including IHG myLearning.
Current IHG job postings also describe hotel learning leaders as responsible for deploying and tracking mandatory, brand and role-based learning through IHG University and approved tools.
Why Merlin Still Appears in Search
Some IHG job descriptions explicitly use “IHG Merlin MyLearning platform.”
This suggests colleagues may encounter both Merlin and myLearning terminology around training.
Rather than assuming one phrase is obsolete, follow the current learning destination provided by the colleague’s property or IHG People Tools.
Access Can Depend on Role
A general manager, owner representative, corporate colleague and hotel team member do not necessarily need the same learning content.
IHG University deliberately separates learning by audience.
That is why one generic “IHG training login” page would be misleading.
Internal Link Suggestions
/ihg-merlin-colleague-systems//ihg-franchise-colleague-access//ihg-colleague-system-troubleshooting/
Sources: IHG University and current IHG career/job materials.
